What does a modern L&D operating model need to look like if learning is going to become a true driver of workforce capability?
What does a modern L&D operating model need to look like if learning is going to become a true driver of workforce capability?
In this episode, Julia sits down with Jenny Dearborn, a five-time honoree on the list of the 50 Most Powerful Women in Tech and Chief People & Enterprise Excellence Officer at Greenfield Global, whose C-level career spans Sun Microsystems, SAP SuccessFactors, and Hewlett-Packard. Jenny breaks down why senior leaders have lost patience with activity metrics, how data and AI are reshaping the L&D operating model from the ground up, why partnering with IT, innovation, and finance early is non-negotiable, and what teams should stop doing — and start building — to lead through the next wave of change.
Time Stamps:
(01:38) The leadership shift: what will separate effective L&D leaders from the rest
(04:58) The next operating model: AI, skills intelligence, and dynamic enablement
(10:36) Partnering with innovation and IT to measure return on AI investment
(11:42) Why the CFO is critical and how to quantify learning's business impact
(14:05) What L&D should stop doing and what to build next
(16:52) Rapid fire
Links:
Connect with Jenny on LinkedIn
Connect with Julia on LinkedIn